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  1. Thrifty Payments
  2. Blog
  3. Building Trust with Customers: Securing Your Payment Gateway Step-by-Step
Thrifty Payments 24th March 2025

Building Trust with Customers: Securing Your Payment Gateway Step-by-Step

Building trust with customers isn't just about great products or exceptional service—it's about making them feel safe at every step, especially when they hit the 'Pay Now' button. In an era where cyber threats are increasingly sophisticated, a secure payment gateway isn't just a technical requirement; it's a promise to your customers that their sensitive information is in good hands.

This guide dives into a step-by-step approach to securing your payment gateway, from choosing the right payment processor to implementing cutting-edge security measures. Whether you run a small business or a large enterprise, these insights will help you create a secure and trustworthy payment environment, boosting customer confidence and protecting your brand's reputation.

Understanding Payment Gateway Security

Payment gateways act as the digital equivalent of a cash register, securely transmitting payment information from customers to payment processors. However, this transfer process exposes sensitive data to potential cyber threats. By adopting the right security practices, businesses can minimize risks and maintain the integrity of online transactions.

Step-by-Step Guide to Securing Your Payment Gateway

  1. Choose a PCI-Compliant Payment Gateway The first step in securing your payment gateway is selecting a provider that complies with the Payment Card Industry Data Security Standard (PCI DSS). This compliance ensures that the payment gateway adheres to stringent security protocols, including data encryption and secure authentication processes. Additionally, businesses should look for gateways offering end-to-end encryption and secure tokenization.

  2. Implement Advanced Encryption Protocols Encryption is crucial for transforming sensitive payment data into a secure code, making it unreadable to unauthorized users. Utilizing technologies such as Secure Socket Layer (SSL) certificates, HTTPS protocols, and advanced encryption standards (AES-256) can significantly boost your payment gateway's security. Consider Transport Layer Security (TLS) as a more advanced alternative to SSL, offering better encryption and data integrity.

  3. Utilize Tokenization Technology Tokenization replaces sensitive payment data with unique identifiers or 'tokens' that hold no intrinsic value. Even if intercepted, these tokens cannot be used to retrieve the original data, adding an additional layer of security to your payment gateway. This approach also minimizes your business’s PCI scope, reducing compliance costs and complexities.

  4. Enable Two-Factor Authentication (2FA) Adding Two-Factor Authentication (2FA) to your payment processes enhances security by requiring users to verify their identity using two separate methods. This reduces the risk of unauthorized access to your payment system and sensitive customer data. For even stronger protection, consider Multi-Factor Authentication (MFA), which combines passwords, biometric data, or hardware tokens.

  5. Monitor Transactions with Fraud Detection Tools Leverage fraud detection software to analyze transaction patterns and identify suspicious activities. Set up automated alerts for unusual behaviors, such as multiple declined transactions or discrepancies between billing and shipping information. Fraud prevention tools such as AVS (Address Verification Service) and CVV verification can further enhance security.

  6. Regularly Update Payment Gateway Software Software updates often include security enhancements and vulnerability patches. By keeping your payment gateway software and related systems up-to-date, you reduce the risk of security breaches and maintain a safe transaction environment. Establish a consistent schedule for updates and ensure legacy systems are retired or upgraded promptly.

  7. Conduct Security Audits and Penetration Testing Regular security audits and penetration testing help identify weaknesses in your payment system. These evaluations simulate cyber-attacks to test the effectiveness of your security measures and guide improvements. Internal and external audits also ensure compliance with evolving regulatory requirements.

  8. Establish a Data Breach Response Plan Despite preventive measures, breaches can still occur. Having a response plan ensures that your business can act quickly to mitigate damage, notify affected customers, and comply with regulatory reporting requirements. The plan should include immediate threat containment, forensic investigation, and transparent communication with stakeholders.

Selecting the Best Payment Processor for Small Businesses

For small businesses, choosing the right payment processor and internet gateway provider is a critical decision. The best payment processors combine robust security features with competitive pricing and seamless integration options. Whether you're searching for the best payment internet gateway or a full-service processor, prioritize security features such as encryption, fraud prevention, and PCI compliance. Consider processors that offer tailored solutions for small businesses, including scalable security features as your business grows.

Educating Your Team and Customers on Security Best Practices

A secure payment gateway also depends on the awareness and actions of your team and customers. Provide training to employees on recognizing security threats and maintaining safe payment practices. Additionally, educate your customers on safe online payment behaviors, such as checking for HTTPS in website URLs and avoiding suspicious links. Prominently display security badges and certifications on your website to build customer confidence.

Focusing on Mobile Payment Security

As mobile transactions grow, securing mobile payment methods becomes increasingly important. Implementing features such as app-based tokenization, biometric authentication, and secure mobile encryption can help protect customer data during mobile purchases. Additionally, using mobile-specific fraud prevention tools like geolocation verification and device fingerprinting can further reduce risks.

The Role of Internet Gateway Providers in Strengthening Security

Internet gateway providers are integral to maintaining payment security. Leading providers offer advanced security features, including encryption, tokenization, and fraud monitoring, ensuring secure and seamless payment processing. Collaborating with reputable providers can significantly enhance your business’s security infrastructure. Look for providers with a proven track record of robust security measures and reliable support services.

Securing your payment gateway is not just a technical necessity but a strategic approach to building trust with your customers. By implementing strong security practices, you not only protect sensitive data but also reinforce your brand’s reliability and integrity. Taking a proactive approach to payment security will help your business thrive by fostering customer loyalty and setting you apart in a competitive market. Investing in security is an investment in your brand's reputation and long-term success.

Reach Out to Us!

Please don't hesitate to contact us if you have any questions or concerns

About Us

Thrifty Payment is a leading credit card processing and merchant service that aims to provide its clients with unmatched payment processing solutions across the U.S. Using our services has significantly changed the online business industry. Thrifty Payments has become one of the most significant business technologies that can assist any online business sufficiently. We help companies to sell their products anywhere effectively and manage their inventories. These services unleash abundant opportunities from global chains to local shops.

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Product Specifications Details

Clover Flex 3 Summary

  • ❖ Clover Flex 3 is a full-featured, handheld POS with a nearly 6” screen.
  • ❖ Wireless charging is supported by the Clover Flex Wireless Cradle and it can also be charged with a USB-C cable.
  • ❖ Flex 3 supports a WiFi and LTE connection (LAN not available).
  • ❖ The battery life supports at least 8 hours of use for a typical SMB.
  • ❖ Its features include a receipt printer, barcode scanner (camera), wireless charging cradle and a headset port. A silicone sleeve is shipped in box.
  • ❖ Its optional compatible accessories include the Flex Travel Kit and an ADA compliant PIN Entry Aid.
  • ❖ Clover Flex 3 features the new Avocado payment flow UI.
  • ❖ It is fully integrated with Clover devices but cannot be tethered to any device over a wire.
  • ❖ Clover Flex 3 is well-suited for a variety of verticals, including full-service restaurants- tableside and curbside, retail, and for merchants in the field.
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Clover Flex 3 Positioning

Clover Flex 3 is a full-functioning POS device that accepts payments, tracks sales, and helps you run your business from the palm of your hand. Its LTE connectivity sets it apart so you can serve customers where they are- at tableside, in line, or out in the field. With an all-day battery, a built-in printer, wireless charging, and a bigger screen it’s the perfect solution for the evolving needs- and speed- of your business.

Speed, Power & Flex‑ibility

  • ❖ Equipped right out of the box
  • • Start your business right away with this mobile smart POS system needing minimal setup and training.
  • ❖ Count on the cloud
  • • Travel with your business anywhere you go. All your data, all your info, always at your fingertips.
  • ❖ Find the right fit for you
  • • Customize the Flex as you see fit. Same power and versatility of our larger devices, and can be configured the way you need.
Product Specifications Details
  • ❖ Online Reporting & Mobile App - Track sales, settle payments, and get real-time insights and analytics with the Poynt HQ portal and mobile app
  • ❖ Product Catalogue - Upload your products, create modifiers, and organize them by category
  • ❖ Customer Engagement - Store purchase history, engage customers with satisfaction surveys, and respond to feedback in real-time via the Poynt HQ portal
  • ❖ Cash Transaction Entry - Track cash payments and tips on your Newland N910 to get a consolidated view of your sales and revenue
  • ❖ Capacitive Multi-Touch Screen - Streamline your check out and experience with a 5-inch merchant-facing touchscreen
  • ❖ Customizable Branding - Upload your company design to the screen and add your branding to receipts
  • ❖ Payment Flexibility - Accept all forms of payment, including, chip (EMV), swipe (magstripe), and contactless (NFC)
  • ❖ Receipt Flexibility - Let your customers choose to receive print, email, or SMS text receipts
  • ❖ Wireless Freedom - Accept payment anywhere with extended battery life and wi-fi and 4G connectivity
  • ❖ Multiple Payments - Split bills between credit, debit, and cash in just a few quick taps
  • ❖ Safe-T Security - Protect your business with an extra layer of security, including end-to-end encryption and tokenization on your Newland N910 terminal
  • ❖ Multi-Location Capabilities - Keep track of all your business locations on your Newland N910 terminal. Easily switch between multiple business accounts as needed
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Product Specifications Details
  • ❖ Online Reporting & Mobile App - Track sales, settle payments, and get real-time insights and analytics with the Poynt HQ portal and mobile app
  • ❖ Product Catalogue - Upload your products, create modifiers, and organize them by category
  • ❖ Customer Engagement - Store purchase history, engage customers with satisfaction surveys, and respond to feedback in real-time via the Poynt HQ portal
  • ❖ Cash Transaction Entry - Track cash payments and tips on your Newland N910 to get a consolidated view of your sales and revenue
  • ❖ Capacitive Multi-Touch Screen - Streamline your check out and experience with a 5-inch merchant-facing touchscreen
  • ❖ Customizable Branding - Upload your company design to the screen and add your branding to receipts
  • ❖ Payment Flexibility - Accept all forms of payment, including, chip (EMV), swipe (magstripe), and contactless (NFC)
  • ❖ Receipt Flexibility - Let your customers choose to receive print, email, or SMS text receipts
  • ❖ Wireless Freedom - Accept payment anywhere with extended battery life and wi-fi and 4G connectivity
  • ❖ Multiple Payments - Split bills between credit, debit, and cash in just a few quick taps
  • ❖ Safe-T Security - Protect your business with an extra layer of security, including end-to-end encryption and tokenization on your Newland N910 terminal
  • ❖ Multi-Location Capabilities - Keep track of all your business locations on your Newland N910 terminal. Easily switch between multiple business accounts as needed
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SpotOn Poynt is a multi-tasking machine designed to accept virtually any payment type and give you advanced marketng and loyalty features, all-in-one. It’s easy-to-use, powerful, and elegant. Best of all, it’s flexible, enabling you to do business your way.

  • ❖ Accept cards, cash, mobile pay, and gi[ cards
  • ❖ Flexible design for countertop use or wherever your customers are
  • ❖ Dual screens, one for you, one for customers
  • ❖ Full integration with Spot-On Marketing, Loyalty, and Appointments
  • ❖ Use as a full point-of-sale or a simple payment terminal

Easy-to-Use with the Power of a Full Point-of-Sale

Thanks to the powerful, intuitive design of SpotOn Poynt, you can operate it as a simple payment terminal, where you process individual transaction amounts, or you can add a full product catalog and run it as a point-of-sale device.

Optimized for Your Business

Use SpotOn Poynt in “terminal mode” to quickly run transactions if you do not require a full product catalog or if you are using SpotOn Appointments Use SpotOn Poynt in “POS mode” to add and modify hundreds of items to your product catalog Optimize your catalog with a flexible hierarchy of Catalogs, Categories, and Products Easily add Open Items during the checkout that are not included in your catalog Add custom taxes, convenience fees, and discounts Operate an optional cash drawer

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Product Specifications Details

Drive customer engagement with loyalty apps

PAX A-series payment terminals don’t just look like high-end smartphones. Their PayDroid operating system also opens the door to a whole new world of marketing & analytics apps via MAXSTORE, ranging from the management of fidelity cards, meal vouchers, Petrol applications, to table order management, ticket validation and payment of bills.

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Product Specifications Details

A complete point of sale that’s better than ever

  • ❖ Larger touch screenThe upsized 8" touch screen has plenty of room to confirm orders, complete payments, and manage everything to run your business.
  • ❖ Payments are easierCustomers can dip or tap payments front and center with a conveniently located card slot and contactless reader.
  • ❖ Receipts with optionsCustomers can get a printed receipt with the built-in printer or you can send receipts by email or text.
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Everything, at your fingertips

  • ❖ Payment options for your customersMini makes it easy for customers to pay with swipe, dip, or tap. Credit or debit. And contactless payments like Apple Pay®, Google Pay™, and PayPal/Venmo®.
  • ❖ Anywhere anytime accessA small POS with real time 24/7 access to your data lets you check in and run your business from wherever you are.
  • ❖ Start small and expand when neededMini works with all other Clover devices and can expand with accessories to build a complete system so your system can grow as your business grows.
Product Specifications Details

Form and function by design

  • ❖ Two screens are faster than one
  • • Keep lines moving with a 14" HD display for you and a 8" touch screen for your guests to confirm their order, leave a tip, redeem rewards, pay, and request a digital receipt.
  • ❖ Beauty and brains all-in-one POS
  • • Attractive and easy-to-use hardware with a printer and included cash drawer and all the right software in one system.

Created for simplicity, speed, and security

  • ❖ Easy to use and ready to go
  • • Station Duo is ready for work right out of the box, and with intuitive software built in, training your staff is minimal.
  • ❖ Accept every type of payment
  • • Let customers pay however they want. Credit or debit. Swipe, dip, or contactless payments like Apple Pay®, Google Pay™, and next generation payments like PayPal/Venmo® QR codes.
  • ❖ We’ve got your back
  • • Protect your business and customer information with end-to-end encryption and integrated chip sensors.
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Manage your business from anywhere

  • ❖ Track, report, repeat
  • • Tracking and reporting is the lifeblood of your business. How was business today? This day last week, or last year? You’ve got the answers.
  • ❖ Help your team to succeed
  • • Run reports to know which employees are your best sellers, manage schedules and timesheets, and set system permission levels to keep track of your biggest assets.
  • ❖ More ways to get paid
  • • Make it easy for customers to pay you away from your counter with options like Virtual Terminal, invoicing, and recurring payments.
  • ❖ Get to know your customers
  • • Grow your business with a customers list built automatically from credit card sales.
  • ❖ Reward customer loyalty
  • • Your best customers deserve special attention—build rewards programs to keep them coming back.
  • ❖ Promotions with purpose
  • • Offer promos to your customers of what’s new or timely, like a fresh spring salad or a fall sweater.
Product Specifications Details

The right tools for the job

  • ❖ Room for you to work The 14" high-definition touch screen makes your work fast and easy, from inventory and employee management to payments and reporting.
  • ❖ Ready out of the box Comes with a cash drawer and receipt printer — all you need to get to work.
  • ❖ Keep your team in the loop Sync communication between your staff and back of house to enhance the way your business runs.
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One station to run your shop

  • ❖ Able to grow with you Station Solo works seamlessly with every other Clover device, letting you build a system that scales as your business grows.
  • ❖ Payments are easy Take swipe or dip payments from all major credit cards.
  • ❖ Speed, power, reliability Station Solo packs plenty of processing power to help you run your business more effectively and efficiently.

Clover helps you grow

  • ❖ Get your money fasterClover Rapid Deposit lets you transfer funds quickly to your bank account.
  • ❖ Turn future sales into cash todayTurn future credit card sales into working capital, with clear and easy payback terms that give you the flexibility to grow your business.
  • ❖ Gift cards are a win-winDrive immediate sales and get new customers with digital and physical gift cards.
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Product Specifications Details

Smooth sailing – at the till and behind the scenes

  • ❖ Customers can pay online when ordering, or on collection after click-and-collect. You can also offer contactless dining via QR codes on tables, encouraging seamless re-ordering.
  • ❖ Offer gift cards to boost sales and build brand loyalty. Create promotions and special offers. Bundle items to increase customers’ average order size.
  • ❖ Use forecasting and table booking to better plan staff timetables and reduce wait times. Send orders directly to kitchen printers to speed up service. Create time-based promotions to attract more customers during slow periods.
  • ❖ Keep a close eye on sales from anywhere, with real-time reporting and insights. Manage multiple locations and compare sales to identify trends and opportunities.
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We’ll help you manage your restaurant, your time and your payments all from one place, with point-of-sale software designed to maximise how you do business.

  • ❖ Customise menus
  • ❖ Split bills
  • ❖ Print to kitchen
  • ❖ Online click-and-collect
  • ❖ Gift cards – paper and digital
  • ❖ Help whenever you need it, with 24/7 phone support

Clover helps you grow

  • ❖ Get your money fasterClover Rapid Deposit lets you transfer funds quickly to your bank account.
  • ❖ Turn future sales into cash todayTurn future credit card sales into working capital, with clear and easy payback terms that give you the flexibility to grow your business.
  • ❖ Gift cards are a win-winDrive immediate sales and get new customers with digital and physical gift cards.
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Product Specifications Details

Self ordering, optimized

  • ❖ Boost efficiency Free up your staff to focus on value-added tasks rather than taking orders.
  • ❖ Improve customer experience Let customers browse menus at their own pace and customize their orders the way they want.
  • ❖ Grow your average ticket size Increase restaurant revenue by promoting cross-selling and upselling options on the ordering kiosk.
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Product Specifications Details

Make orders make sense

  • ❖ Bridge the gap between your front and back of house so you never get thrown off by order volume swings again.
  • ❖ Consolidate your order channels and put all on-premise orders and off-premise third party orders in one place.
  • ❖ Do away with paper ticket clutter in the kitchen. Place an order on any device in the restaurant, and it will fire straight to the KDS.
  • ❖ Print Runner tickets on any network-connected printer directly from the KDS.
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Keep operations running smoothly

  • ❖ Improve diner experience by speeding up service without losing order accuracy.
  • ❖ Track your team’s performance and adjust as you go with prep time and fulfillment reporting.
  • ❖ Reduce the risk of operational mistakes for on-premise ordering.
  • ❖ Increase orders and revenue.

Built for restaurants –and restaurants only

  • ❖ The Clover KDS is purpose-built for food service and kitchen environments with a temperature resistant body that has the highest heat tolerance (122°F) on the market.
  • ❖ Easy to clean and see with anti-fingerprint and anti-glare treatment.
  • ❖ Bi-directional speakers help alerts be heard even in the noisiest kitchens.
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Right‑sized for your fast‑paced kitchen

The Clover Kitchen Display System has plenty of room to manage all your orders, whether you choose the 14" or 24" model.

KDS Software Features

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Multi-Level Fulfillment

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Expo Mode

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Item Level Routing

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Prep Time Reporting

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Color-Coded Order Status

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Runner Ticket Printing