Frequently Asked Questions

The $1000 Guarantee from Thrifty Payments is clear and straightforward. If you provide us with your recent statement for review, and we cannot offer you better rates than your current provider, we will give you $1,000 to give us a chance to try. This guarantee reflects our dedication to providing our clients with competitive rates and exceptional value.
To initiate the application process, click on this link. Once you complete the provided form, a sales team member will contact you within 24 hours. Alternatively, you can call us directly at (+1) 385 235 7197 and request to speak with a sales representative.
Becoming Merchant-minded means prioritizing our clients' goals and needs and offering exceptional service at every stage. By leveraging our extensive network of processors, we can create tailored solutions that meet each client's unique requirements.
The timeframe for your approval depends on your business's type and size. After we receive all necessary supporting documents, the process typically takes 24 to 72 hours.
We usually accept a wide range of businesses that handle credit and debit card transactions, ACH payments, and gift cards, regardless of type or size. Whether you operate a physical store, an online shop, a mail-order service, a telephone-order business, a trade show, or a combination, we can tailor the most suitable processing solutions to your specific requirements.
Of course, Thrifty Payments supports PCI Compliance through our network of PCI Compliance vendors. The PCI Self-Assessment Questionnaire (SAQ) and Compliance questionnaires can be complex and time-consuming. One of our dedicated staff members will assist you in ensuring that your business remains PCI-compliant at all times.
Thrifty payments operate from 8 a.m. to 6 p.m. PST. We also have dedicated team members available for after-hours support. In addition to our premier customer service, we offer 24/7/365 support for all needs. You can reach us at our toll-free number (+1) 385 235 7197 or help@thriftypayments.com at any time.
We offer merchant financing through our strategic partners specializing in this area. To get detailed information about the financing options available, do not hesitate to contact us for a thorough explanation of the different possibilities.
This all depends on your merchant category type. When your batch is closed, we provide same-day or next-day deposits. In some cases, due to the risk associated with your account, deposits may take up to 48 hours.
Once your merchant account is approved, you will be given a username and password to access your online reporting. For security purposes, these credentials will be emailed to the principal listed on the application, who can then add additional users as needed. The portal lets you view the monthly statement and access details about transactions, batches, deposits, and chargebacks. You can also handle the chargeback dispute process directly within the portal. If you prefer, we can also send your statement by mail.
Many mobile processing solutions are offered that convert your phone or tablet into a credit card terminal and more. These app-based options allow you to provide your products or services to customers in the field or your business. You will also have real-time access to all your payments directly at the point of sale.
We accept Visa, MasterCard, American Express, Discover, JCB, and Diner’s Club. You can also process transactions on all PIN debit networks. Additionally, Thrifty Payments supports payments through Apple Pay and Google Wallet.