Phone/Mail Order Transactions

Clover Flex 3 Summary

• ❖ Clover Flex 3 is a full-featured, handheld POS with a nearly 6” screen.
• ❖ Wireless charging is supported by the Clover Flex Wireless Cradle and it can also be charged with a USB-C cable.
• ❖ Flex 3 supports a WiFi and LTE connection (LAN not available).
• ❖ The battery life supports at least 8 hours of use for a typical SMB.
• ❖ Its features include a receipt printer, barcode scanner (camera), wireless charging cradle and a headset port. A silicone sleeve is shipped in box.
• ❖ Its optional compatible accessories include the Flex Travel Kit and an ADA compliant PIN Entry Aid.
• ❖ Clover Flex 3 features the new Avocado payment flow UI.
• ❖ It is fully integrated with Clover devices but cannot be tethered to any device over a wire.
• ❖ Clover Flex 3 is well-suited for a variety of verticals, including full-service restaurants- tableside and curbside, retail, and for merchants in the field.

• ❖ Online Reporting & Mobile App - Track sales, settle payments, and get real-time insights and analytics with the Poynt HQ portal and mobile app
• ❖ Product Catalogue - Upload your products, create modifiers, and organize them by category
• ❖ Customer Engagement - Store purchase history, engage customers with satisfaction surveys, and respond to feedback in real-time via the Poynt HQ portal
• ❖ Cash Transaction Entry - Track cash payments and tips on your Newland N910 to get a consolidated view of your sales and revenue
• ❖ Capacitive Multi-Touch Screen - Streamline your check out and experience with a 5-inch merchant-facing touchscreen
• ❖ Customizable Branding - Upload your company design to the screen and add your branding to receipts
• ❖ Payment Flexibility - Accept all forms of payment, including, chip (EMV), swipe (magstripe), and contactless (NFC)
• ❖ Receipt Flexibility - Let your customers choose to receive print, email, or SMS text receipts
• ❖ Wireless Freedom - Accept payment anywhere with extended battery life and wi-fi and 4G connectivity
• ❖ Multiple Payments - Split bills between credit, debit, and cash in just a few quick taps
• ❖ Safe-T Security - Protect your business with an extra layer of security, including end-to-end encryption and tokenization on your Newland N910 terminal
• ❖ Multi-Location Capabilities - Keep track of all your business locations on your Newland N910 terminal. Easily switch between multiple business accounts as needed

• ❖ Online Reporting & Mobile App - Track sales, settle payments, and get real-time insights and analytics with the Poynt HQ portal and mobile app
• ❖ Product Catalogue - Upload your products, create modifiers, and organize them by category
• ❖ Customer Engagement - Store purchase history, engage customers with satisfaction surveys, and respond to feedback in real-time via the Poynt HQ portal
• ❖ Cash Transaction Entry - Track cash payments and tips on your Newland N910 to get a consolidated view of your sales and revenue
• ❖ Capacitive Multi-Touch Screen - Streamline your check out and experience with a 5-inch merchant-facing touchscreen
• ❖ Customizable Branding - Upload your company design to the screen and add your branding to receipts
• ❖ Payment Flexibility - Accept all forms of payment, including, chip (EMV), swipe (magstripe), and contactless (NFC)
• ❖ Receipt Flexibility - Let your customers choose to receive print, email, or SMS text receipts
• ❖ Wireless Freedom - Accept payment anywhere with extended battery life and wi-fi and 4G connectivity
• ❖ Multiple Payments - Split bills between credit, debit, and cash in just a few quick taps
• ❖ Safe-T Security - Protect your business with an extra layer of security, including end-to-end encryption and tokenization on your Newland N910 terminal
• ❖ Multi-Location Capabilities - Keep track of all your business locations on your Newland N910 terminal. Easily switch between multiple business accounts as needed

A complete point of sale that’s better than ever

• ❖ Larger touch screenThe upsized 8" touch screen has plenty of room to confirm orders, complete payments, and manage everything to run your business.
• ❖ Payments are easierCustomers can dip or tap payments front and center with a conveniently located card slot and contactless reader.
• ❖ Receipts with optionsCustomers can get a printed receipt with the built-in printer or you can send receipts by email or text.

Everything, at your fingertips

• ❖ Payment options for your customersMini makes it easy for customers to pay with swipe, dip, or tap. Credit or debit. And contactless payments like Apple Pay®, Google Pay™, and PayPal/Venmo®.
• ❖ Anywhere anytime accessA small POS with real time 24/7 access to your data lets you check in and run your business from wherever you are.
• ❖ Start small and expand when neededMini works with all other Clover devices and can expand with accessories to build a complete system so your system can grow as your business grows.

Form and function by design

• ❖ Two screens are faster than one
• • Keep lines moving with a 14" HD display for you and a 8" touch screen for your guests to confirm their order, leave a tip, redeem rewards, pay, and request a digital receipt.
• ❖ Beauty and brains all-in-one POS
• • Attractive and easy-to-use hardware with a printer and included cash drawer and all the right software in one system.

Created for simplicity, speed, and security

• ❖ Easy to use and ready to go
• • Station Duo is ready for work right out of the box, and with intuitive software built in, training your staff is minimal.
• ❖ Accept every type of payment
• • Let customers pay however they want. Credit or debit. Swipe, dip, or contactless payments like Apple Pay®, Google Pay™, and next generation payments like PayPal/Venmo® QR codes.
• ❖ We’ve got your back
• • Protect your business and customer information with end-to-end encryption and integrated chip sensors.

Manage your business from anywhere

• ❖ Track, report, repeat
• • Tracking and reporting is the lifeblood of your business. How was business today? This day last week, or last year? You’ve got the answers.
• ❖ Help your team to succeed
• • Run reports to know which employees are your best sellers, manage schedules and timesheets, and set system permission levels to keep track of your biggest assets.
• ❖ More ways to get paid
• • Make it easy for customers to pay you away from your counter with options like Virtual Terminal, invoicing, and recurring payments.
• ❖ Get to know your customers
• • Grow your business with a customers list built automatically from credit card sales.
• ❖ Reward customer loyalty
• • Your best customers deserve special attention—build rewards programs to keep them coming back.
• ❖ Promotions with purpose
• • Offer promos to your customers of what’s new or timely, like a fresh spring salad or a fall sweater.

The right tools for the job

• ❖ Room for you to work The 14" high-definition touch screen makes your work fast and easy, from inventory and employee management to payments and reporting.
• ❖ Ready out of the box Comes with a cash drawer and receipt printer — all you need to get to work.
• ❖ Keep your team in the loop Sync communication between your staff and back of house to enhance the way your business runs.

One station to run your shop

• ❖ Able to grow with you Station Solo works seamlessly with every other Clover device, letting you build a system that scales as your business grows.
• ❖ Payments are easy Take swipe or dip payments from all major credit cards.
• ❖ Speed, power, reliability Station Solo packs plenty of processing power to help you run your business more effectively and efficiently.

Clover helps you grow

• ❖ Get your money fasterClover Rapid Deposit lets you transfer funds quickly to your bank account.
• ❖ Turn future sales into cash todayTurn future credit card sales into working capital, with clear and easy payback terms that give you the flexibility to grow your business.
• ❖ Gift cards are a win-winDrive immediate sales and get new customers with digital and physical gift cards.

Smooth sailing – at the till and behind the scenes

• ❖ Customers can pay online when ordering, or on collection after click-and-collect. You can also offer contactless dining via QR codes on tables, encouraging seamless re-ordering.
• ❖ Offer gift cards to boost sales and build brand loyalty. Create promotions and special offers. Bundle items to increase customers’ average order size.
• ❖ Use forecasting and table booking to better plan staff timetables and reduce wait times. Send orders directly to kitchen printers to speed up service. Create time-based promotions to attract more customers during slow periods.
• ❖ Keep a close eye on sales from anywhere, with real-time reporting and insights. Manage multiple locations and compare sales to identify trends and opportunities.

We’ll help you manage your restaurant, your time and your payments all from one place, with point-of-sale software designed to maximise how you do business.

• ❖ Customise menus
• ❖ Split bills
• ❖ Print to kitchen
• ❖ Online click-and-collect
• ❖ Gift cards – paper and digital
• ❖ Help whenever you need it, with 24/7 phone support

Clover helps you grow

• ❖ Get your money fasterClover Rapid Deposit lets you transfer funds quickly to your bank account.
• ❖ Turn future sales into cash todayTurn future credit card sales into working capital, with clear and easy payback terms that give you the flexibility to grow your business.
• ❖ Gift cards are a win-winDrive immediate sales and get new customers with digital and physical gift cards.

Self ordering, optimized

• ❖ Boost efficiency Free up your staff to focus on value-added tasks rather than taking orders.
• ❖ Improve customer experience Let customers browse menus at their own pace and customize their orders the way they want.
• ❖ Grow your average ticket size Increase restaurant revenue by promoting cross-selling and upselling options on the ordering kiosk.

Make orders make sense

• ❖ Bridge the gap between your front and back of house so you never get thrown off by order volume swings again.
• ❖ Consolidate your order channels and put all on-premise orders and off-premise third party orders in one place.
• ❖ Do away with paper ticket clutter in the kitchen. Place an order on any device in the restaurant, and it will fire straight to the KDS.
• ❖ Print Runner tickets on any network-connected printer directly from the KDS.

Keep operations running smoothly

• ❖ Improve diner experience by speeding up service without losing order accuracy.
• ❖ Track your team’s performance and adjust as you go with prep time and fulfillment reporting.
• ❖ Reduce the risk of operational mistakes for on-premise ordering.
• ❖ Increase orders and revenue.

Built for restaurants –and restaurants only

• ❖ The Clover KDS is purpose-built for food service and kitchen environments with a temperature resistant body that has the highest heat tolerance (122°F) on the market.
• ❖ Easy to clean and see with anti-fingerprint and anti-glare treatment.
• ❖ Bi-directional speakers help alerts be heard even in the noisiest kitchens.

Right‑sized for your fast‑paced kitchen

The Clover Kitchen Display System has plenty of room to manage all your orders, whether you choose the 14" or 24" model.